Have questions or need advice about everyday issues in running a retail store? Submit them here. We’ll be happy to address them in our “Welcome Exchange” column. Questions are answered by retail expert Jennifer Raines, an award-winning store owner in Williamsburg, Va.

Jennifer is a native Virginian who has owned five retail stores, opening her first at age 19. She has operated some form of her current business since 2005 and currently has a flagship store in Williamsburg, Va., called Quirks of Art, a website (www.kinksandquirks.com), and a strong social media presence. Raines has won numerous honors, including “Top 40 Under 40,” Niche magazine’s “Top Retailer,” and a Women in Business Achievement Award.